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Product Conditions Explained

At The Console Cove certain products that we buy and sell will have graded conditions as follows: 

All consoles are graded as following: 

  • Boxed – Boxed consoles include all original inserts, leaflets, instructions and packaging from the consoles original (at new) packaging. Boxed consoles may show minor signs of wear and tear. All original accessories are present.
  • Unboxed – Unboxed consoles may show wear and tear from previous ownership. These consoles come with their original leads and controllers (where applicable). Controllers are original.
  • Discounted – Discounted consoles may show heavier signs of wear and tear. This may include deeper scratches/scuffs. Discounted consoles may come with 3rd party (aftermarket) leads or controllers, where applicable.

We do not buy or sell faulty/non-working items.

Our games are bought and sold in the following conditions:

  • New (Sealed) – Games that come in “new, as original” condition with the original seals in tact. These will contain no damage to the seals or cases/boxes. We do not buy games in this condition (though we can still buy them at the equivalent “Boxed” price below.
  • Boxed (With Manual) – These games come with original box/case & insert (cover, where applicable). These games include the manual and map (where applicable). These games are in used, good condition.
  • Boxed (Without Manual) – These games come with original box/case & insert (cover, where applicable). These games do not include the manual and map (where applicable). These games are in used, good condition.
  • Boxed – These games come with original box/case & insert (cover, where applicable). These games did not come with a manual/map when sold as “new”. These games are in used, good condition.
  • Unboxed – Without the box, inserts or instructions. Labels are in good condition without rips/tears. Normal wear and tear may be present. These games are in used, good condition.

Disc games are ran through our disc repair process. This helps remove most scratches from discs and enhances their readability. All games are tested prior to being added to our stock.

Gaming accessories are sold as used, in good condtion.

We reserve the right to reject items based on their hygienic condition. All items must be clean and sanitary prior to shipping to us. Please see our full Terms and Conditions for acceptance guidelines.